financial assistance. If Proxy Invite is not an option, you can request proxy access through our electronic form. If you have a technical question, please submit your question to us at us at If you have an urgent matter or question about your health condition, always contact your UT Southwestern clinic directly by telephone. Your account does not reflect an outstanding balance that is payable within MyChart. Need to pay a bill but don't have a MyChart account? Methodist Health System P.O. When I try to login, what should I do if MyChart keeps telling me "login unsuccessful"? Can I share my Health Information with a Third Party app? Save time by signing in and using your insurance information on file. MyChart licensed from Epic Systems Corporation, 1999 - 2023. Customer Service Phone Number 832.667.5694. All patients who are at least 18 years of age and and under the care of a UT Southwestern provider will be enrolled in MyChart. Pay As Guest Contact Us Appointment Line: (210) 450-9000 UT Billing/Invoices: (210) 450-6330 Technical Assistance: (210) 450-4111 Proxy Access Under 18 Proxy Form Under 18 Proxy Instructions Communicate with your doctor MyChart - Login Page MyChart Patient Portal MyChart is a user-friendly tool for patients to quickly access their medical records electronically 24 hours a day! MyChart will be unavailable 8/27/22 for system maintenance. We apologize for any inconvenience this may cause. to help manage and receive information about your health. New User? please contact Your patient portal health information will be available in MyChart Make sure you do not enter extra spaces in either the MyChart ID or password boxes and try again. Watch our introductory MyChart video to learn how MyChart can help you better manage your health care needs onlinefrom keeping records current and ordering prescription refills to talking with your doctors and much, much more. In your smartphones settings for MyChart, ensure that notifications are on and the location is set to always..