In normal times, weve made the decision to refund buyers before collecting money from the seller to offer buyers more convenience. Stubhub seller sent 2 tickets for pax east and they want me to send them back but are they gonna pay for my gas and time to send them in? StubHub Hit With Class Action Lawsuit Over Coronavirus Refund Policy I WILL NEVER RECOMMEND THIS WEBSITE OR NEVER USE IT AGAIN!!! Very disappointed. Thats interesting right after covid first happened this was the email I got saying dont worry I would get a full refund. It has been awhile since I made the phone call to initiate a refund. Purchased txts 11/19 & event cxl'd until 10/16/21.tkt transfer got lost in daughter's emailthey kept promising seller would resend to my email3 days b4 concert, stubhub said "sorry, but we'll give you a credit of 2x what I paid", which still leaves me stuck as the ticket prices have tripledservice, wait times suckcan't believe this company actually continues to operatespread the word.BOYCOTT STUBHUB~~~, Never received refund from cancelled event from April 2020 then they rescheduled it to Oct 2020 then still did not hold it. Customers say yes, >> JANUARY 24, WE PURCHASED THE TICKETS. I shouldn't have been forced to stay at an event to watch an artist I wasn't there to see just so I took advantage of my tickets. I purchased tickets for a James Taylor conert and paid for them months in advance. Now what? If you do not receive your tickets in time for your event, StubHub will attempt to issue you replacement tickets. StubHub offers refunds for pre-policy change cancellations - TheTicketingBusiness News All the latest entertainment ticketing ecosystem news from around the globe and up-to-the-minute media coverage from all the leading voices in the ticketing business industry, all in one place - curated and edited by TheTicketingBusiness team at Xperiology. Receive a full refund of your purchase 2. As your event is postponed you are in limbo. I'm just so disappointed because I don't know what went on that people with their tickets couldn't go in anymore!! Purchased 2 tickets to a college basketball game. Even though I didn't get a reprint it was still great. The settlements will mean a payout of close to $20 million in refunds to more than 75,000 consumers in the nine impacted states and District of Columbia, depending on how many consumers claim refunds. STUBHUB CHANGED ITS FINE ON MARCH 25, OFFERING MOST CUSTOMERS JUST A CREDIT. Fans outside of North America are defaulted to a refund. You can get a refund from StubHub by calling their customer service line. StubHub has made a U-turn on the no-refund policy it adopted in March 2020 and is offering ticket holders cash refunds for tickets to events that were cancelled due to the COVID-19 pandemic. StubHub "originally offered Final Four buyers the option of receiving a full refund or receiving a credit worth 120% of the purchase price to use on future orders," but the company last week "changed its refund policy amid the widespread cancellations of events, making the 120% credit the only option except in jurisdictions where laws . if you have any questions please feel free to contact me.
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