You will not be able to exchange the product for a completely different product. Online orders placed between 16 March and 1 June sit within New Look's return policy, which means that you'll have an extended 90-day return. There is no definitive answer to this question as store policies vary from location to location. 31 Zara Sale Items to Buy Before They Sell Out | Who What Wear The exchange policy will let you swap for a different color or size. Some examples of valid reasons for a late return include if the item is defective, if you received the wrong item, or if the item was damaged in transit. If you are not satisfied with your purchase, you are not entitled to a refund, unless the product is in original packaging or in pristine condition. The products should be attached with Zara original tags, price tags and hygiene tags. I have been trying for last 2 weeks to get the return label and after repeated calls to customer service I still can not get the label.. In case other than an in-store return, your refund will process as soon as the Zara facility receives your order. Within 21 days of purchase, you can exchange your item or receive a merchandise credit, at any boutique in the same country you . After that, it will take a few extra business days for Zara to process your return and approve the refund. The following are examples of return policies for brick-and-mortar stores, posted to the retailers' websites: See Also: Best 15 Slack Bots for Small Business Users. Your email address will not be published. Customizable Items: These cannot be cancelled, returned, or exchanged. Thanks for Refund deposited in the same bank account from which the payment was made. I exchanged the coat via post fro a Size S because it was a little tight. Men and women can get a huge selection of fashionable clothing from Zara. The ZARA online return policy lets you return or exchange an item within 30 days from the shipping confirmation date. This was an incredibly wonderful post. However, in general, most stores will not accept returns without a tag. WD. Im NOT happy, DO BETTER ZARA! Many loyal customers believe ZARA is a reputable brand with outstanding customer service with a diverse target audience. For online orders, Zara goods have a return window of 30 days after the "shipping confirmation date" mentioned. No, the drop services are only applicable for online purchases. That being said, Zara has offered some extended policies from year to year. Items originally purchased with a ZARA gift card will be refunded to a gift card. So dont hesitate to open up your package and try the clothing on because in reality you only have about 25 days to return stuff bought online. Running out of days to return a 400$ item. Also, if you made your purchase online, then you wont be able to return your order in-store. You can however return store-bought items in any store across the country. Sign up to receive my latest money saving tips. 3- The original items should be returned within 14 days of the . Underwear: Underwear CANNOT be exchanged or returned. Zara has a 14 day return policy for all items, sale or otherwise. You can return your order at any Zara store in the same city or region for free. The ZARA return policy will not give a full refund after 30 days. It takes up to 14 business days for ZARA to process a return online. In addition, ZARA does not price match competing retailers, such as UNIQLO, Reformation, or H&M. Will I able to return Zara products without a receipt? This goes for items bought in stores and online, but if youre buying in-store I definitely recommend trying the items on first while youre there to avoid needing to go back.
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