Frequently Asked Questions | Arhaus We furnished our dinning room, formal living room and family room furniture at Arhaus. Will be adding to my home in the near future and only through Michael and Kat at the UTC store. Tonight, we decided to go in to see if we 100% really wanted that couch or if there was anything else that we liked better. I would not be purchasing from them again and would not recommend them. Clearance Items (marked Last Chance! We spent close to $75k at this store and purchased their warranty on the furniture. Multiple times, I always had to wait to speak to Chris who seems the only who gets it right. He offered different seating options to match the table within our budget. The rooms not only look gorgeous but are functional and comfortable. Zero customer service. Daniel, our designer, was extremely helpful and kept us informed on delivery dates. Restocking fee does not apply to Non-Furniture Items as defined above. I will definitely be going back. Arhaus Reviews, Ratings | Furniture Stores near 5300 W 119th St we waited more than seven months for our furniture, and no one wants to sit on it because it's so unsupportive and no comfortable. Arhaus Reviews: 2023 Product Guide (Buy or Avoid?) - Slumber Search We purchased a rug from them and two months after receiving it looked like it was over 2 years old. Keep up the good work, keep smiling, and keep helping people like us find joy and comfort out of furniture that fits our lifestyle! The furniture itself has held up well with 5 kiddos, however the cushions have not. Arhaus Reviews | Read Customer Service Reviews of arhaus.com - Trustpilot The couch bent in the middle and was closer to the floor than the ends. From start of purchase to delivery, I am 100% thrilled with my purchase. Arhaus is a handcrafted furniture brand that was founded in 1986. Like all things you read on the Internet, understand there is no better judge than yourself. I have received flawed and faulty furnitures, and had to go through the exchange process twice cuz the replacement would still have issues, disappointing to have such low quality and poorly manufactured products at a premium price tag. When I finally came close to making a choice I showed him a picture of my family room. When it comes to your own comfort, your own body is the only North Star. We started a collection of nice pieces when they came up as floor samples and now we just finished remodeling our first home and stopped by Arhaus last night. From looking at other recent reviews on various forums I'm not alone. Not my favorite to say the least. Ask for Tricia and she can be of great help! They are very nice on the phone. If you are not completely satisfied with your purchase, please contact us at 866.427.4287. Zane was very attentive and detail oriented, he helped us make wonderful selections to meet our furniture and decorating needs. | Consumer Comment Why did they have to wait for me to call back to get in touch with the company they refer to fix their furniture, why was this not dealt with right away? Company doesn't provideor hidescustomer service phone number. One of the best Furniture Stores, Retail business at 5300 W 119th St, Leawood KS, 66209 United States. Beautiful showroom but very unprofessional service. I would like to have had more information regarding its care, there is a delivery fee.and they do not scotch guard the fabrics which I understand is their policy. ARHAUS - 40 Photos & 11 Reviews - 6000 Glades Road, Boca Raton, FL - Yelp All quality and service has been phenomenal. Had problems with my order initially and once store manager Tracy got involved at Naples store it got straighten out, however, i tried calling her to explain my displease with some quality issues and was told to call concierge services.
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