Solution: Disable Smart Setup on the BT Hub. Using BT Home Hub 2.0 with another ISP - Digital Spy If you are still experiencing issues. You can usually find the default IP address at the bottom of your router box. We offer step-by-step instructions for several tricks that are likely to fix this problem in no time. To reset the BT Home Hub (4 or 5) to factory setting, follow the guidelines below: Note: If the problem is not related to BT Hub, resetting it might not resolve the issue. In the main area of the new window that opens, click on. If you are unable to connect to the BT Home Hub router, we have good news! So I dont know which option worked for me, but I am very thankful!!! Option 12 was the solution to my problem. 05:16 PM That's easier said than done if you have no internet connection, but if you do have a smartphone, turn off its Wi-Fi and use mobile data to find out if BT is down in the local area. A network reset will change your settings back to their default state and remove all network adapters as well. Copyright Windows Report 2023. Once you've done this, click. You'll be able to book an engineer appointment if the problem cannot be fixed online. This helped me resolve my laptops connectivity issues! One has recently stopped connecting to the internet, it says it couldn't connect to the DNS servers. Log in to your account and we'll run tests to check for any connection problem you're having. Nice job . In this case, you can try the next solution, which is directed at fixing your PCs Wi-Fi setup, rather than the router itself. If you are still unable to connect, the problem is probably associated with the BT Hub. Btw, no other devices on my network have this issue. To fix: Press the Windows key + R and type "devmgmt.msc" in the Run dialog box. If you have changed the password but forgotten it, refer to the Hub user guide or consult BT for further instructions.
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