For example, in the HBO Max series "The Plot Against America," the narrator provides exposition on the historical events that the show is based on. Use audio descriptions in Settings Go to Settings > Accessibility. This is happening to me on HBO Max on Apple TV. Reddit for the win! Since its release, HBO Max has been plagued by a bug that has audio descriptions as a default setting for many movies and shows in its catalog. Android phone or tablet, or Amazon Fire tablet. The purpose of Audio Description is to help entertain visually impaired people who cannot watch the gestures of characters in a movie. 2023 Vox Media, LLC. Audio description helps blind consumers get the full experience of a piece of entertainment, similar to how captioning helps deaf consumers. Check this video out for a step-by-step guide on how to turn off audio description on hbo max. California Consumer Privacy Act | AD is disabled in the ATV settings, so it's got to be an app issue. Is this a glitch or is there something I'm missing? Since HBO Max decided to provide descriptions with titles in order to broaden its appeal to many consumers, many users find these audio descriptions annoying and getting in the way of their favorite shows. Privacy Policy | They join the ranks of other huge streaming platforms like Netflix, Hulu, Amazon Prime, Apple TV+ and Disney+ to provide accessible content to their audiences. You can update the app, Clear Cache, Reinstall the app, Restart the App, Contact HBO Max Support or Sign Out And Sign Back Into your account. If you have any questions about how to use the service, her narration can provide the answers you need. If all else fails then contact HBO support to get assistance. In the Audio section,tap English Audio Description.. So I turn it off again, but even though I'm using the regular setting, the narration is still playing. By releasing a lot of information about its platform, HBO Max is hoping to convince people that it is worth their time and money. Not all TVs have the ability to turn off audio description, so you might need to purchase a new TV if thats something youre interested in.
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