A police report or crime number to confirm the theft(Self-declaration not accepted). I bought three (3) tickets to Aunty Donna's Sydney Enmore Theatre show. A refundable ticket from Ticketek is just another Scam (Mostly) to get more of your money. <iframe src="https://www.googletagmanager.com/ns.html?id=GTM-K4QMLG" height="0" width="0" style="display:none;visibility:hidden"> </iframe> Please also read the General Conditions of Refund. The call centre shut the phone to the customer's face.. I cant go now, and when trying to chase a refund you literally have to choose from a bunch of pre approved refund appropriate situations and provide evidence. Budjerah: 6:00 6:30pm Any evidence requested by our Customer Experience Team to verify the emergency circumstances. Thesereasons for refund are considered on an entirely discretionary basis and are not to be taken as a guarantee of refund. Ticketek Marketplace I'd be interested whether this is something the ACCC would be interested in. Their system is a joke, you cannot call anyone except an automated machine and even after lodging two tickets I have had no response. PDF Ticket & Entry Conditions I have now been trying for a refund for 6 months. Fully understand why they lock the tickets but for heavens sake 8 days out and still locked, try to contact someone to find where is the darm code to be found to unlock? Where You have not been physically examined by a Doctor prior to the date of the Booking. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links. Doctors note or Medical Certificate confirming: means a physical or mental health condition that, Where you cannot provide evidence that the person was within Your, means unexpected disruption or failure of the public bus, train, tram or ferry network which is not foreseeable before the date of the. As it got closer to Christmas I started to worry, as they were to be presents. Seven tries before I finally got my second choice of seats. Their customer service to follow up and right the problems is poor. Getting travel insurance that covers COVID-19 related events can give you peace of mind so that you can enjoy your trip while being safe, smart, and prepared - and you should know what to look out for before you shop around. Like I legitimately want to spend time with a sick relative and they want me to upload a doctors note proving she has cancer? No contact, no reply, nothing.You have stolen money from thousands of people who need it. Breakdown A copy of the call out note froma nationalbreakdown recovery service. Zero stars, uselessly run, waste of a time company. You'd think that but I had the same shitty experience with them on this front. You/Your/Yourself A person who has made a Booking alone or as part of a group with Us. We may consider other Emergency Circumstances at our discretion.
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