Within five working days you will be contacted by our Complaints Services Team in order to fully understand the context of your complaint and guide you through the process.We have a responsibility to respond to your complaint in a reasonable and proportionate manner; the team will seek clarity from you as to your expected outcome and will help to address your concerns where appropriate at the earliest opportunity. Please contactyour local councilwho will be able to investigate and advise you on the next steps. Non-emergency: dial 101 . If you wish to seek an update outside of the above, or if you have not registered with Action Fraud, then an update can be requested through the Contact Us facility on the Action Fraud website. Teams are made up of officers based in the area, supported by additional officers from the wider area. Each police force (or other law enforcement agency) will review and assess referrals from the National Fraud Intelligence Bureau. Reports to Action Fraud are considered for assessment or referral to the police (or other law enforcement agency) by the National Fraud Intelligence Bureau, operated by the City of London Police. This viability test is to ensure there are definitive lines of enquiry for a force, or other law enforcement agency to progress. True Vision provides information for victims and the public about what hate crime is, why it is important to report it when it happens, and sets out the range of ways hate crime can be reported, including via a new online reporting form. The Force regularly reviews updates from the IOPC to reflect on learning across the country. Read more:Understanding the boundaries PDF. Littering or discarded drugs paraphernalia, https://www.secureassetregister.com/en-gb, Ive lost my phone and need a reference number for my insurance company, I had my property seized and want it returned as the case is no longer ongoing, You can make a complaint in the following ways, Click here to use our online complaints form, professionalstandards@northumbria.pnn.police.uk, Click here to use the online complaint form. Teams work closely with local authorities, organisations, partners and residents to decide policing priorities. If youd prefer to give information anonymously, please call Crimestoppers on0800 555 111. Report It Contact An Officer Seized Property Update Your neighbourhood Compliments and complaints Click the button below to share information that you feel could help us investigate a suspected crime or safeguard someone who needs our help. Using one of the links below. Area Commands. By law, Northumbria Police must refer certain complaints to the IOPC, including those with an allegation of serious corruption or serious injury. Benton Lane. Do you need support right away? For people who are deaf, hard of hearing or speech impaired: Emergency: text to 999. If no further action will be taken, we will communicate this to you with a rationale for our decision. Contact - Northumbria Police Home Contact Contact Get in touch If you can't find what you are looking for on our website use this form to get in touch with us. Serious conduct issues are allocated to the Professional Standards Department to investigate. For advice on how to best protect yourself from becoming a victim of fraud or cyber crime, please visit Action Frauds website or sign up for their alerts. NORTHUMBRIA POLICE MINUTES Title Meeting Number EXECUTIVE BOARD 3/2023 . In this case, please contact yourlocal councilwho should be able to investigate and take action if needed. You disagree with the findings of an investigation into your complaint. In terms of declining satisfaction levels, a working group has been set up with an action .